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Taking Action on Incident Investigations

Incidents suck. I know.

But you know what's even worse?

When you have an incident and it's all in vain. No one learns anything. The safety program doesn't improve. Somebody just gets hurt or property gets damaged and every feels like crap and morale goes down and everyone goes on their merry (aka shitty) way. It doesn't have to be that way. Incidents suck, but there CAN be positives that come from them. Read on, friend...

Why did it happen?

Incident investigations aren't good or bad, they're learning opportunities. Yes, the incidents themselves can be bad, but the investigations should start with the goal of "let's figure out how we can stop incidents like this from every happening again". If we conduct a thorough incident investigation but we can't prevent similar incidents from happening, then all that effort is in vain.

In the March 2020 issue of Occupational Health & Safety, Robert Pater's article "Dynamic Leadership Means Going Beyond Asking...

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