In the 1905 book "The Life of Reason: The Phases of Human Progress" Spanish philosopher George Santayana give us the famous (and often paraphrased) quote "Those who cannot remember the past are condemned to repeat it".
In 2020 Deidra Helmig of Boreal Services Group Inc. says, "If you don't put effort into corrective actions you're going to have the same incident happening again and again". Is Deidra the modern day equivalent of Santayana? I'll let you be the judge.
After an incident, we all want to find out what happened (root cause), and when we get that root cause we can work towards making sure a repeat incident doesn't happen. What is a corrective action? Well, if this is new for you we can look at the definition in CSA Z1000 Occupational health and safety management:
Corrective action — action taken to remove or control the cause of an OHSMS (occupational health and safety management system) nonconformity,...
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